Retail Supply Chain Management by James B. Ayers and Mary Ann Odegaard

Retail Supply Chain Management

James B. Ayers & Mary Ann Odegaard
424 pages, ISBN: 0849390524, Cat. #: AU9052
Auerbach Publishers, 2008

Many retail industry managers focus on products instead of operations. Retail Supply Chain Management demonstrates the connection between products, markets, and strategies. This book provides an understanding of each facet of the supply chain to show how each component is related and can be managed for maximum return. Describing tools for production planning and inventory control, it addresses ways to improve customer service. It explains methods for approaching costs and cost reduction, covering assets, liabilities, and operating expenses. This text also includes case studies from over a dozen companies -- some leaders, some not -- to illustrate specific solutions to common situations in retail supply chains. Co-authored by Jim Ayers and Mary Ann Odegaard of the University of Washington.

Table of Contents

Chapter	Name
Section 1. The Retail Supply Chain
1	Defining the Retail Supply Chain
2	Success in a Retail Business
3	Types of Retail Supply Chain Businesses
4	A Changing World: Moving Toward Comparative Advantage
5	Corporate Social Responsibility, Sustainability, & the Retail Industry
Section 2. Forces Shaping the Retail Supply Chain Environment
6	Drivers of Retail Supply Chain Change
7	Paths to the Customer
8	Supply Chain Risk
9	Retail Supply Chain Metrics
10	Meeting the Needs of Supply Chain Decision Makers
Section 3. Retail Strategy & Supply Chains
11	Product Types – Value to the Customer
12	Businesses Inside the Business
13	Activity Systems and Process Definition
14	Retail Supply Chain Management -- Skills Required
Section 4. Supply Chain Process Improvement
15	Organizing to Improve Retail Supply Chain Performance
16	Collaboration with Supply Chain Partners
17	The Demand-Driven Supply Chain
18	Product Tracking along Retail Supply Chains
Section 5. Achieving Financial Success in the Retail Supply Chain
19	Understanding Supply Chain Costs (Click here for a related article)
20	Barriers to Addressing Root Causes for Cost
21	Multicompany Collaboration to Reduce Costs – Who, What & How
22	Retail Return Loops